Are your items authentic?

Absolutely! Every item available at StockUK is 100% authentic. We source our products only from reliable and trusted suppliers. Furthermore, every item undergoes a rigorous quality check by both StockUK and an independent third party when it arrives, ensuring that only genuine, top-quality products make it to our store and then to you.

Can I edit or cancel my order after it has been placed?

Yes, you can edit or cancel your order as long as it has not yet been processed. We understand that plans can change, and we strive to accommodate adjustments wherever possible. To modify your order, please contact us immediately so we can determine if changes are still feasible.

When will my order be shipped?

Orders placed before 3 PM are eligible for expedited shipping if you select "Express Delivery (1-2 Working Days)" at checkout. We dispatch orders Monday through Friday, ensuring a swift delivery process. Orders placed after the cutoff time will be processed the next business day.

Where is my order?

Once your order is on its way, you’ll receive a confirmation email with a tracking number. You can use this number to track your order’s journey. If you encounter any issues with tracking your order or if it hasn’t arrived within the expected timeframe, please don’t hesitate to contact us for assistance.

Do you ship internationally?

Currently, we ship exclusively within the United Kingdom. However, we are excited about expanding our service to include international shipping in the near future. Keep an eye on our updates as we look forward to serving customers around the globe!

Can I return my item?

Yes, returns are accepted under certain conditions. For detailed information on how to return an item and the conditions for returns, please visit our comprehensive returns policy page here.